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Alojamiento en Madrid

Accessibility Statement

H1: Accessibility Statement – SAE Servicios Académicos Estudiantiles

At SAE – Servicios Académicos Estudiantiles, we are committed to ensuring that all individuals, regardless of their abilities or circumstances, can access the information and services available on our website www.agenciasae.com.

Our goal is to provide a clear, inclusive, and user-friendly experience, in accordance with the principles of equal opportunity, non-discrimination, and universal accessibility, as established by current legislation in Spain and the European Union.

 

H2: Commitment to Accessibility

  • SAE works to ensure that its website complies with the Web Content Accessibility Guidelines (WCAG 2.1, Level AA), recommended by the W3C (World Wide Web Consortium).

  • We implement technical and design measures that make the site accessible for users with visual, auditory, motor, or cognitive disabilities.

  • We strive to provide clear and well-structured content, with alternative text on images, labeled forms, and simple navigation.

 

H2: Measures Adopted

To guarantee accessibility, SAE has implemented, among others, the following measures:

  • Use of a responsive design, adaptable to computers, tablets, and mobile devices.

  • Adequate color contrasts to improve readability.

  • Descriptive alternative text on all relevant images.

  • Hierarchical structure using headings (H1, H2, H3) to facilitate navigation with screen readers.

  • Forms with accessible labels and clear validations.

  • Ability to increase text size from the browser without losing functionality.

 

H2: Compliance Status

The SAE website is partially compliant with applicable accessibility requirements, due to certain technical limitations in content provided by third parties (for example, integrations for accommodation, insurance, or universities).

We are continuously working to improve accessibility and ensure that all content complies with international standards.

 

H2: Feedback and Contact

If you encounter accessibility barriers or have suggestions for improvement, you can contact SAE via:

accesibilidad.agenciasae@gmail.com
+34 634 171 391

Please include the following information:

  • URL of the page or section affected.

  • Description of the issue.

  • Browser and device used.

We are committed to responding within a maximum of 15 business days.

 

H2: Complaint Procedure

If the response is unsatisfactory, or you believe the accessibility requirements established by Royal Decree 1112/2018 are not being met, you may file a complaint with:

  • The Ministry of Economic Affairs and Digital Transformation in Spain.

  • Or with the Ombudsman (Defensor del Pueblo), as appropriate.

 

H2: Date of Update

This statement was last reviewed and updated on September 15, 2025.


At SAE – Servicios Académicos Estudiantiles, we believe in inclusive education and in providing a digital experience accessible to everyone.

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